Did you know that it’s not just technology, but talent that is the heart of digital transformation? In fact, a culture of continuous learning is what boosts a company’s ability to adapt to any external forces. We have asked our customers and found:
Increased overall satisfaction
15% of organisations indicated higher satisfaction with the solution when the system administrators were “well trained”.
Less time spent on support
62% fewer support calls were lodged amongst administrators that received sufficient training.
Minimal SAP support required post implementation
Escalations to SAP were reduced by 27% where administrators were trained well.